![]() Update the BIOS by going to and enter the service tag number. In case the brightness issue is not in BIOS screen then I would recommend you to load the factory defaults additionally update the bios version. If you are using a very old product, please let us know what is the model of it. If you are using an Intel® product that shows as supported under "Related Products" in the link provided above, you might be able to use the Intel® Graphics Command Center, which is our latest application for graphics, that basically has the same settings as the tools you mentioned. To get to the BIOS screen please restart the system and tap F2 on Dell logo. In the following link, you will find more or less for what generations the applications are for:īasically, the settings, such as image "Scaling" and those you see there, are things that, the Intel® Graphics Command Center provides under "Display" tab. The exact difference, between Intel® Graphics Control Panel vs Intel® Graphics & Media Control Panel, is difficult to explain since both applications control resolutions, display settings, etc in different ways since it is for different versions of Intel® processors. Hello Luminary99, I just received an update on this matter.
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